1password Account

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Get help signing in to your 1Password account, like when you can’t find your Secret Key or don’t know the sign-in address for your team.
  1. If you're looking for a trusted password manager app to keep your login information private and secure, 1Password is the best password manager for the task, letting you access your accounts.
  2. Every 1Password account includes a unique Secret Key that adds 128 bits of entropy to strengthen your Master Password. Unlike traditional two-factor authentication, it can’t be reset, intercepted, or evaded. No other password manager offers this level of security, and it’s only available with a 1Password.
  3. To view the passwords you’ve saved, go to passwords.google.com. There, you’ll find a list of accounts with saved passwords. To see a password, select Preview.

1password Account Key

To request another email, follow the steps to recover your account. Check all email addresses you might've used to sign up or sign in to your account. Choose a password that you haven't already used with this account. Learn how to create a strong password. What happens after you change your password. Get help signing in to your 1Password account, like when you can’t find your Secret Key or don’t know the sign-in address for your team. If you see “1Password wants to use 1Password.com to sign in” Get help if you use Duo multi-factor authentication with 1Password and Safari asks you to use 1Password.com to sign in. If your 1Password account is frozen.

Tip

If you see “your account couldn’t be created” or “this browser is not supported”, find out what you should do.

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To sign in to your 1Password account on the web or in the apps, you need a 1Password membership. Sign in at https://start.1password.com/.

If you’re having trouble signing in

Make sure all your details are correct. If you’re not sure, you can find them in your Emergency Kit:

  • Email address. If you have multiple 1Password accounts and email addresses, make sure you’re using the email address you used to sign up for this account.
  • Secret Key. If you have multiple 1Password accounts, make sure you’re using the right Secret Key for this account. Can’t find your Secret Key?
  • Master Password. If you have multiple 1Password accounts or vaults, make sure you’re using the right password for this account. It may not be the same password you use to unlock 1Password on your computers or mobile devices. Can’t remember your Master Password?
If you created your account on 1Password.ca or 1Password.eu, make sure you’ve selected the correct region.

If you’re asked for a sign-in address

Team and business accounts have their own unique web address on 1Password.com. If you don’t know yours:

  1. Go to https://start.1password.com/signin/team
  2. Click “Find my account”.
  3. Enter the email address associated with your team account.

You can also find your sign-in address in your Emergency Kit.

If you don’t have a team or business account, and you’re asked for your sign-in address, enter my.1password.com.

1password Account Export

Get more help

If you still can’t sign in, contact 1Password Support. We’ll never ask you for your Master Password, Secret Key, or Emergency Kit.

1Password keeps you safe online and automatically saves and fills your passwords for you.

Sign up

To get started, decide whether you want to use 1Password with your family or individually.

  • Family: Ask the person who created your family account to invite you. If you’ll be creating the account, get started with 1Password Families.
  • Individual: Sign up on 1Password.com.

You’ll get an email to confirm your account. Then you can choose a strong Master Password, which you’ll use to unlock 1Password.

Get the apps

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1Password is available on all your devices, so you’ll always have all your information with you. Any changes you make on one device are immediately available everywhere else.

There’s also a lot more you can do with the apps, like filling passwords automatically, so you should set up the apps right after you sign up.

Save, fill, and change your passwords

After you install the 1Password apps, you can start using 1Password in your browser to automatically save and fill passwords on all the sites you visit on the web.

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But the most important thing to do is to use 1Password to change your passwords and make them stronger. Now that you have everything set up, you can get started on that now!

After you’ve mastered the basics, there’s a lot more you can do with 1Password.

Get to know the apps

If you’re new to 1Password, learn how to use the apps to manage your passwords, credit cards, secure notes, and more.

Share with others

Vaults are containers for items like your passwords and documents. Your Private vault is where you’ll keep personal items you don’t want to share, like your email password.

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If you invite people to your family account, you’ll see a Shared vault for items everyone in your family needs access to, like your Wi-Fi and Netflix passwords.

To share something with everyone in your family, create an item in your Shared vault or move an item to it.

Create additional vaults

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You can create additional vaults to organize your information. You can also use vaults you create to share some items with only certain people, like your spouse but not your kids.

1password Account

And not everyone who can view a vault needs to be able to edit it. You get to decide who can make changes.